In recent years, the patterns and methods of telecommunications network fraud have been constantly updated, presenting the characteristics of long cycles, multiple links, cross platform, and strong concealment. Sellers Union Group currently has over 3000 employees, with over 70% of them being born in the 1990s. They are young, have limited social experience, and are largely associated with the internet, making them one of the key groups in anti-fraud work. The Group has always attached great importance to cultivating employees’ awareness of anti-fraud, and regularly organizes anti fraud knowledge publicity and training, using a combination of online and offline methods to expand the scope of publicity. On April 10th, the Group invited Ms. Cui, a police officer from the Investigation Brigade of the High Tech Branch of Ningbo Public Security Bureau, to give a presentation on anti-fraud knowledge. Officer Cui was awarded many heavyweight honorary titles such as "National Most Beautiful College Student", "National Hero in Righteousness", "National March 8th Red Flag Bearer", and "National Moral Model" in 2019 for her efforts to save a classmate from danger. We hope to improve the demonstration and accuracy of publicity through professional explanations of heroic and exemplary figures, and continuously promote the awareness and actions of employees in anti-fraud into their minds, hearts and actions.

Officer Cui gave a comprehensive explanation on the entire fraud industry chain, 49 types of fraud in 9 categories, identifying commonalities in fraud, and effective anti-fraud methods based on her own work experience. She also integrated profound anti-fraud themes into vivid practical cases, which intuitively demonstrated the paths and characteristics of high-risk fraud cases such as "pig killing plate" investment fraud, online solicitation fraud, part-time brushing fraud, impersonation of acquaintances, customer service and public security fraud, loan fraud, ticketing fraud, interest temptation fraud, and game account fraud. Officer Cui reminded everyone that being deceived is not because of being foolish but human weaknesses. You are a person, but scammers are a team, so you must have clear anti-fraud awareness and effective  methods to deal with them. Officer Cui pointed out that anyone who promotes part-time brushing orders, requests personal information, bank card information, and SMS verification codes from you are all scams. Any requirement by the public security, pro-curatorial, and legal authorities for you to remit money to a "safe account". The Industrial and Commercial Bureau, the Tax Bureau, the Education Bureau, or the Social Security Bureau that want to provide you with tax refund subsidies are considered fraud. Any family, friends, superiors, teachers, or classmates who borrow money from you on WeChat or QQ but do not make voice calls, phone calls, or videos with you are considered fraud. Anyone who makes friends online to lure you into making high investments or buying lottery tickets to make a fortune is also considered fraud. These  experiences left a deep impression on the trainees. Officer Cui stated that although there are many fraudulent methods with fast updating, they can still be accurately identified through several "keywords", including but not limited to transfers, high returns, verification codes, screen sharing (such as requiring you to download a video conferencing app to monitor your operation path and account information throughout), call forwarding, and overseas calls (starting with 00 or+). As long as you keep these keywords firmly in mind, you can identify and avoid being deceived to the greatest extent possible.

Officer Cui stated that brushing orders, impersonating customer service, shopping, and investment fraud were still high incidence cases in 2023, and there have been a large number of new scams such as false credit fraud, fee refund fraud, impersonation of the boss fraud, and ticket refund and visa change fraud that impersonate JD's white paper customer service. It is worth noting that a relatively high proportion of highly educated individuals have been deceived in major cases of over one million. They are blindly confident, ignore the advice of public security organs and bank personnel, have a strong investment mentality towards making quick and big money, and have weak awareness of prevention.

Finally, Officer Cui summarized several operational methods to prompt employees to respond effectively. Firstly, we can download the "National Anti-Fraud Center" APP, which can leverage big data capabilities to quickly report fraudulent phone numbers, WeChat and QQ numbers, detect whether the APP is legitimate, and whether transferring bank accounts carries risks, building the first important protective barrier for mobile anti fraud information. Secondly, "refusing temptation" is the first psychological defense against being deceived. Most scams advertise for free, using small benefits as bait to lure the parties involved to complete larger tasks step by step and receive higher value "prizes", little realizing that their money has been scammed away. Thirdly, when encountering unclear or suspicious matters, we can call "96110" to help confirm the authenticity, and we must learn to use authoritative resources for help. Finally, if one discovers being deceived and reports the case as soon as possible, the public security organs can work closely with the bank to freeze and stop payments, and promptly assist the parties in stopping losses.

This anti-fraud training was jointly attended by 115 employees of Sellers Union Group in Ningbo and Yiwu. Through professional explanations of anti-fraud training, some employees have changed their misconceptions that they will not be deceived. Through learning from high incidence fraud cases and new types of fraud cases, they have accurately identified the "tricks" and "language" of fraudsters. Everyone is deeply aware that "What you see is not necessarily the truth”. It is necessary to consciously raise vigilance and have methods to identify scams, and they are also willing to take on the responsibility of anti-fraud propaganda volunteers. By using what they have learned to actively promote and popularize to more colleagues, friends, and family around them, we can truly achieve a good situation of nationwide anti-fraud and prevention in advance.